CITEC data centres deliver security and dependability

01 June 2005

Businesses are increasingly recognising the benefits that come with housing their services and mission critical servers at an off-site data centre.

These include the reduction in the cost of maintaining corporate systems, greater compliance, 24x7 security and data recovery, allowing organisations to focus on the services they offer while benefiting from improved and consistent ICT service levels.

However, choosing the right data centre is one of the most critical decisions a business can make, with issues such as dependability, redundancy and processing speeds only some of the factors that need to be assessed.

CITEC understands the need for reliable ICT systems and networks, which is why we manage the needs of information-critical organisations such as the Bank of Queensland and the Queensland Government.

CITEC's world-class data centres in Brisbane and Sydney can take control of your IT equipment from purchasing and housing through to installing links to your business locations. Most importantly, we'll provide security and redundancy through a comprehensive service level agreement.

Key CITEC data centres features

• maximum security with electronic systems and escorted access;
• motion detectors
• 24 hour video coverage by multiple cameras;
• intelligent air conditioning;
• uninterruptible power supplies (UPS);
• generator backup for mains power;
• sensitive smoke alarm and fire deterrent systems;
• year-round 24x7 support;
• VPN gateways;
• intrusion detection and monitoring systems;

CITEC's best practice security measures mean both physical security and access control of data centres are locked tight. These include year-round 24x7 monitoring, card key or electronic lock systems, video surveillance and on-site security personnel.

Our data centres are equipped with power conditioning, self-contained emergency power generators and uninterrupted primary power supplies, eliminating any surges or power downtime.

Fire prevention measures include state-of-the-art building construction, independent temperature and humidity sensors and fire suppression systems.

Network security elements such as firewalls, VPN gateways and intrusion detection and monitoring systems are all standard CITEC data centre features.

CITEC's Information Security Management System (ISMS) complies with AS/NZS 7799.2 and Queensland Government Information Standard 18. Risk mitigation strategies are implemented through our ISO 9001-compliant Quality Management System.

In 2004, CITEC's Brisbane data centres and network management centre were certified by the Australian Security Intelligence Organisation (ASIO) T4 Protective Security Group as meeting the physical security requirements for storing, handling, and processing Australian Government information classified up to 'PROTECTED'.

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