NSW electronic contract of sale

How do I get access to these services?

If your account doesn’t have access to these services, a Request for access screen will show when you attempt to use a service. Simply complete this form.

You’ll receive an email from our Customer Service Centre once access has been enabled.

You need an invoiced account to receive access to these services.

If you’re unsure whether your CITEC Confirm account is invoiced or prepaid, or you’d like to set up an invoiced account, please contact our Customer Service Centre at confirm@citec.com.au or on 1800 773 773.

I’m getting an error message when I try to access a service

If you’re receiving an error message, please contact us on 1800 773 773 or at confirm@citec.com.au.

What is an electronic contract of sale (eCOS)?

The NSW electronic contract of sale (eCOS) allows you to generate an editable PDF document to prepare a contract for sale and purchase of land for a property.

The generated eCOS document is pre‐filled and watermarked with the address details of the property.

How do I create a NSW eCOS?

The eCOS is available via the NSW lands menu and from the national settlement services menu, under ‘Other settlement services’.

To order an eCOS:

  1. Enter a matter/file reference and the address of the property.
  2. Click ‘Purchase’ to complete your order.

Ensure that the property address details are correct before you click ‘Purchase’, as these details will be watermarked on the generated document and can’t be changed.

How do I retrieve my eCOS?

Once the eCOS document generates, it’ll be stored in your intelli‐Doc. Go to ‘View my results (intelli‐Doc)’ on the NSW lands menu or the national settlement services menu.

To search for orders, use the date range, keyword and file reference fields.

You can also email or save documents.

Can’t find what you’re looking for?

Our Customer Service Centre is here to help you between 8:00 am – 5:00 pm, Monday to Friday.

Phone 1800 773 773
Email confirm@citec.com.au