Overview
Which search should I use?
View the main search criteria and sample results below.
| Search option | Main search criteria | Results | Result sample | Notes |
|---|---|---|---|---|
| Title search | Title reference | A copy of the title | Sample | Complete a name or address search to retrieve a title reference if unknown. |
| Check search | Title reference | An extract summarising any action(s) associated with a title over a period of time. | Sample | Complete a name or address search to retrieve a title reference if unknown. |
| Document search | Document number | A copy of the document. | Sample | Complete a title search to retrieve the document number if unknown. |
| Survey search | Survey number | A copy of the survey/plan. | Survey diagram sample | Complete a title search to retrieve the survey number if unknown. |
| Name search | Individual or organisation name | A browse list of names matching your criteria. | Sample | Complete this search to retrieve a title reference if unknown. |
| Address search | Address | A browse list of addresses matching your criteria. | Sample | Complete this search to retrieve a title reference if unknown. |
How are WA land searches processed?
Most results return immediately online.
Some searches may proceed to a manual process. In this case, we’ll email results to you within three business days.
Will charges apply for a no result?
Charges apply for a no result. Refunds aren’t available for cancelled titles, surveys or documents.
How can I keep track of searches I’ve done?
The inbox allows you to check the status of manually retrieved orders.
The following statuses are available:
- completed – displays when your search has returned a result online.
- ordered – displays if your result requires manual processing.
- pending – displays while the system awaits a response from the provider.
- error – displays when search criteria is missing or incorrect.
You’ll receive results for searches requiring manual processing via email. They aren’t stored in the inbox.
How can I update my delivery details?
Refer to the Profiles page for more information.
Do reduced fees apply for multiple searches?
If you complete a title search and check search on the same calendar day with the same title reference, the title search will have a reduced fee.
Can’t find what you’re looking for?
Our Customer Service Centre is here to help you between 8:00 am – 5:00 pm, Monday to Friday.
| Phone | 1800 773 773 |
| confirm@citec.com.au |
View our WA land searches user guide for more information on how to search.