Overview

Which search should I use?

View the main search criteria and sample results below.

Search option Main search criteria Results Result sample Notes
Title search Title reference A copy of the title Sample Complete a name or address search to retrieve a title reference if unknown.
Check search Title reference An extract summarising any action(s) associated with a title over a period of time. Sample Complete a name or address search to retrieve a title reference if unknown.
Document search Document number A copy of the document. Sample Complete a title search to retrieve the document number if unknown.
Survey search Survey number A copy of the survey/plan. Survey diagram sample

Survey plan sample

Survey strata plan sample

Complete a title search to retrieve the survey number if unknown.
Name search Individual or organisation name A browse list of names matching your criteria. Sample Complete this search to retrieve a title reference if unknown.
Address search Address A browse list of addresses matching your criteria. Sample Complete this search to retrieve a title reference if unknown.

How are WA land searches processed?

Most results return immediately online.

Some searches may proceed to a manual process. In this case, we’ll email results to you within three business days.

Will charges apply for a no result?

Charges apply for a no result. Refunds aren’t available for cancelled titles, surveys or documents.

How can I keep track of searches I’ve done?

The inbox allows you to check the status of manually retrieved orders.

The following statuses are available:

  • completed – displays when your search has returned a result online.
  • ordered – displays if your result requires manual processing.
  • pending – displays while the system awaits a response from the provider.
  • error – displays when search criteria is missing or incorrect.

You’ll receive results for searches requiring manual processing via email. They aren’t stored in the inbox.

How can I update my delivery details?

Refer to the Profiles page for more information.

Do reduced fees apply for multiple searches?

If you complete a title search and check search on the same calendar day with the same title reference, the title search will have a reduced fee.

Can’t find what you’re looking for?

Our Customer Service Centre is here to help you between 8:00 am – 5:00 pm, Monday to Friday.

Phone 1800 773 773
Email confirm@citec.com.au

View our WA land searches user guide for more information on how to search.