Imaged document searches

What information will I find on an imaged title?

An imaged title is a ‘snapshot’ of the title as it was in 1994/1995. Deeds of grant are available through the imaged title search.

Changes made to imaged titles since 1994/1995 are not recorded on the image. For information on how to track these changes, refer to the historical title searches product support page.

You can order titles created since 1994/1995 through the ‘Title searches by’ option on the Qld lands menu.

What information will I find on an imaged plan or dealing?

Imaged plans and dealings are scanned copies of the original paper items filed with the titles registry.

View a sample imaged plan and imaged dealing.

What does non-imaged mean?

Not all titles, plans and dealings are imaged and stored on the Automated Titles System.

The titles registry will need to manually retrieve non-imaged documents. This can take up to 5 business days.

How can I check whether a title, plan or dealing is imaged or non-imaged?

From the Qld lands menu, go to Order images and select either Plan, Document/Dealing or Title depending on the document type.

Enter the type and number of the document and search. The browse page will show whether the document is imaged or non-imaged.

You aren’t charged at this point. To exit the search and return to the menu, use the link at the top of the page.

Can I order non-imaged items?

You can order non-imaged items through us. You’ll be alerted if an item is not imaged on the Browse page that shows the image status for each document.

To order a non-imaged item, simply tick the checkbox and select $ Search $ to proceed with the order.

Most non-imaged errors occur when the user enters incorrect information. Please ensure the details you’ve entered are correct before submitting an order.

The titles registry attempt to image the items and make them available within 5 business days. You’ll receive the documents via your Confirm inbox and email, if requested.

Not all non-imaged documents and plans are available. Some documents may have been destroyed or be too old to image. Some older documents may only be available at a Titles Queensland office.

If your inbox order status shows ‘cancelled’, please email us at confirm@citec.com.au or call us on 1800 773 773 to determine the non-imaged status.

Why does my order status for a non-imaged plan say ‘Cancelled’?

A document number that does not correspond to an imaged document initially returns a status of non-imaged. If you order it, it’ll be sent to the titles registry to process manually.

At this point, the registry may discover the document number is invalid and an error will result. The status of this order will change from ‘Pending’ to ‘Cancelled’ in the inbox.

Are there any special rules for entering plan numbers?

Yes, any plan with a prefix not on the valid plan type list is likely to be a crown plan (CP).

CP is a plan type used with a variety of plans that originally related to state land. These can include plans such as road licenses (RL), deeds of grant (DG) and mining (perpetual homestead) leases (MPH).

To search on a CP, include:

  • CP as the plan type
  • all other details (non-standard prefix and number) in the ‘Plan number’ field.

For example, enter plan type ‘CP’ and plan number ‘RL12345’ instead of ‘Lot 2a/RL12345’ .

How will I receive my search results?

Results will be available via the result screen. Simply select ‘Completed’ to view results in PDF format.

Results will also be in the Confirm inbox for up to 30 calendar days. You can retrieve, print or save the result again at no extra cost.

You can also choose to receive a result via email. If you have a default profile with an email address, your address will be auto-filled. Visit Profiles for more information.

When are the results available?

Imaged orders are generally available within 15 minutes. Non-imaged orders can take up to 5 business days.

How can I check the progress of my order?

You can monitor the order status for imaged and non-imaged items from your Confirm inbox. Your inbox is accessible from the header menu on the top right of each screen.

Is there a limit to the size of images you can order?

Images over 10 MB cannot be delivered online. If you receive an error message advising you that the “Requested image exceeds the maximum size limit”, please contact the CITEC Confirm Service Centre.

What is a very large dealing?

Very large dealings are imaged in many parts due to their size. If your document number is for a very large dealing, only the first part of the document will return with your result.

The first page of the document will show a list of dealing numbers to retrieve the remaining parts of the dealing document.

Can’t find what you’re looking for?

Our Customer Service Centre is here to help you between 8:00 am – 5:00 pm, Monday to Friday.

Phone 1800 773 773
Email confirm@citec.com.au