Document inquiry

What is a document inquiry?

A document inquiry provides details on specific documents that have been lodged in the Integrated Titling System (ITS).

What information will I get from a document inquiry?

Depending on the type of document, your result will contain a subset of the following:

  • document number and type
  • document status and date
  • lodgement date and lodging party
  • delivery party
  • bundle (post-receipt number)
  • lodging party reference
  • lodgement invoice number
  • review or re-lodge due date of the document
  • document numbers within case
  • titles affecting document
  • whether the document was granted or refused urgency (only applies to plans and primary applications)
  • whether the document was lodged electronically via ePlan (only applies to plans).

View a sample document inquiry result.

For older, pre-ITS documents, the document inquiry will return limited details.

What is the correct format for a document number?

A document number can be in any one of the following formats:

Format Example
Dealing AA123, 7102568
Deposited plan DP270330, DP1000001
Strata plan SP64111
Conversion action CA123
Primary application PA56247
FA or IVA FA123, IVA123

How do I receive my result?

The result displays immediately and is available in your inbox. You can choose to receive the result via email.

To access your inbox, follow the links in the CITEC Confirm header. You can revisit your result any time within 28 days without incurring an extra cost.

For more information on how to use the inbox, read Getting started.

Can’t find what you’re looking for?

Our Customer Service Centre is here to help you between 8:00 am – 5:00 pm, Monday to Friday.

Phone 1800 773 773
Email confirm@citec.com.au