National telco cable search

The national telco cable search identifies if copper or optic fibre telecommunication cables run under a property. If underground cables pass through a property’s boundaries, serious problems can occur if damaged.

The search is available Australia-wide and identifies telecommunication cables from all known carriers such as Telstra, Optus, UEComm, AAPT, PowerTel and a number of other providers. The information in the search result will only be as accurate as the information kept by the relevant companies/providers.

View a sample telco cable search result.

Power cables won’t appear in the search result. Complete an independent search to identify their location.

Various property professionals and individuals, including:

  • agents and potential property buyers and owners
  • residential and commercial property valuers
  • property advisers
  • property lawyers
  • property developers
  • those approving bank loans for property within the finance lending sectors.

Wouldn’t a title search identify if there were any easements on a property?

Easements aren’t required for telecommunications cables; so, they will not appear on a title search.

What information should I enter as search criteria?

Enter as much information as possible to ensure you receive your desired results. The information provided helps refine your search to produce better results. Details include:

  • unit/street number
  • postcode
  • street name
  • lot/plan
  • town/suburb
  • date of settlement
  • council
  • additional information
  • state.

How can I enter further information that may assist with my search?

Enter any information that may assist with the search in the additional information field. For example: this is a rural property and the start of west boundary is approximately 5.2 km along access road.

How will I receive my results?

The providers will endeavour to return search results to you via email.

Approximately how long will it take to receive telco cable search results?

The approximate turnaround time for these results is between 3 to 7 business days.

What information is in the result?

The telco cable search will advise of any major network cables (including optic fibre) belonging to Telstra, Optus, UEComm, AAPT, PowerTel and other carriers that pass through the specified property(s).

Our reports show information on communication networks that may impact on property.

How do I list multiple lots?

Please submit additional telco cable search orders for each lot on the plan.

How do I know what I have requested?

The order confirmation shows the order, recipient, delivery and property details. We suggest that you print this receipt and save it for your records.

Can I check the status of my order?

The Confirm inbox shows the status of your orders from Ordered to In progress and then to Complete.

A document order is complete when all components of the order become dispatched. Your order details stay in your Confirm inbox for 30 calendar days after completion.

The results of your telco cable search order will not be available through the inbox, as they’re processed off-line.

Can’t find what you’re looking for?

Our Customer Service Centre is here to help you between 8:00 am – 5:00 pm, Monday to Friday.

Phone 1800 773 773
Email confirm@citec.com.au