Overview
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If your account doesn’t have access to these services, an error message will show when you attempt to use a service.
Access to Vic land searches and Vic conveyancing is restricted to clients that have signed the current Customer Agreement.
Email the completed form to your CITEC Confirm contact or our Business Support at confirm.businesssupport@citec.com.au.
What information will return from a Vic conveyancing search?
You can access various certificates, reports and documents from councils and local authorities through Vic conveyancing. View a list of available property certificates.
Does my Vic conveyancing order require a reference?
No, this is an optional field. We recommend that you add a reference, as this allows you to reconcile your Confirm account using our online reports.
Can I change my delivery details?
Yes, you can change these on the ‘Delivery details’ screen.
Can I change or cancel my order once I submit it?
No, you can’t change or cancel orders once you submit them, as certificate requests go straight to most custodians.
How long are saved orders stored?
Orders that you save to finish later are available for 7 days from your Confirm inbox. After this time, the ‘Saved’ order status will change to ‘Expired’, and you’ll need to resubmit your search.
All orders with a ‘Saved’ status will automatically change to ‘Expired’ in your Confirm inbox at midnight on 30 June each year.
Where are results stored?
Results are available in your Confirm inbox for 30 calendar days after the order date.
Can’t find what you’re looking for?
Our Customer Service Centre is here to help you between 8:00 am – 5:00 pm, Monday to Friday.
| Phone | 1800 773 773 |
| confirm@citec.com.au |
For more information on how to search, view our Vic conveyancing user guide.